Ratings based on 155 verified reviews

3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
AirAsiaGo-verified reviews
4 out of 5
by a verified traveller

Posted 26-Nov-2018 on Expedia
This hotel us good facilities
Comment from Hotel Management
28-Nov-2018 by Dave, Hotel Management
Dear Ayu, Thank you for your feedback. See you again soon. Kind regards, Dave
4 out of 5
by a verified traveller

Posted 18-Oct-2018 on Expedia
Comment from Hotel Management
19-Oct-2018 by Dave, Hotel Management
Dear Valued Guest, Thank you for the review. See you again. Kind regards, Dave
1 out of 5
by a verified traveller

So much traffic noise right outside I barely slept

Posted 03-Oct-2018 on Expedia
Pros: Easy check in/out. Fairly clean.
Cons: Sound proof windows!
Location: A mall for the locals. We were for sure the only foreigners there. It was very interesting to see this side of KK.
Check in and out was good, room was decent. Traffic noise was intolerable, even with ear plugs.
Comment from Hotel Management
06-Oct-2018 by Dave, Hotel Management
Dear Valued Guest, Thank you for your valuable feedback. We already working on rectifying the issue as I write this reply. We take our guest review seriously. Look forward to seeing you again. Kind regards, Dave
3 out of 5
Recommended
for Everyone
by a verified traveller from UK

Knackered hotel, need refurbishment

Posted 25-Sep-2018 on Expedia
The staffs were all so friendly and nice. Room was cleaned but too small for 4 people even if you have no luggage. The toilet really need refurbished. It was cleaned but the black mark and old tired glass door made the toilet looks unpleasant and uncomfortable.
Comment from Hotel Management
26-Sep-2018 by Dave, Hotel Management
Dear PL, Thank you for the wonderful review. We are working on the details highlighted by you as I'm writing this now. Your feedback is greatly appreciated. See you again. Sincerely, Dave
4 out of 5
by a verified traveller from Kota kinabalu

Posted 22-Sep-2018 on Expedia
Comment from Hotel Management
24-Sep-2018 by Dave, Hotel Management
Dear Puteri, Thank you for the wonderful review. See you again next time. Kind regards, Dave
4 out of 5
by a verified traveller

Posted 12-Sep-2018 on Hotels
The room was quite small. Suitable for a 1-person stay. Anyway, considering the low price & the strategic location (inside a mall), it was a nice hotel to stay for a few days.
Comment from Hotel Management
19-Sep-2018 by Dave, Hotel Management
Dear Valued Guest, Thank you for the wonderful review. See you again. Kind regards, Dave
5 out of 5
by a verified traveller

Posted 04-Sep-2018 on Expedia
Comment from Hotel Management
05-Sep-2018 by Dave, Hotel Management
Thank you for the review :)
5 out of 5
by a verified traveller from Keningau

Posted 03-Sep-2018 on Expedia
Comment from Hotel Management
05-Sep-2018 by Dave, Hotel Management
Thank you for the review
4 out of 5
by a verified traveller from Malaysai

Posted 07-Aug-2018 on Expedia
Ok n berbaloi dgn harga y d tawarkan.. Cuma bilik ruang kurang memuaskan.. Channel tv perlu d tambah..
Comment from Hotel Management
10-Aug-2018 by Dave, Hotel Management
Salam Sejahtera, Terima Kasih! Jumpa lagi. Ikhlas, Dave
3 out of 5
by a verified traveller from Kota Bharu, Kelantan.

Fair

Posted 23-Jun-2018 on Expedia
The space for solar is quite limited and the surau is not clean enough for solar or Muslim prayers.
Comment from Hotel Management
26-Jun-2018 by Hafiq.M, Hotel Management
Dear Mr. Mohd, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hafiq