Ratings based on 1,291 verified reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
AirAsiaGo-verified reviews
3 out of 5
by a verified traveller

Posted 25-Jun-2019 on Expedia
The property was close to where we needed to be that evening. The carpet in the room was badly stained and the room had a very strong cleaner smell.
Comment from Hotel Management
26-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm sorry to hear that the room was odorous, but I'm glad it was convenient for your needs. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 24-Jun-2019 on Expedia
Comment from Hotel Management
24-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your review. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 22-Jun-2019 on Expedia
Good value, well maintained. Breakfast has few protein options, aside from sausage gravy for biscuits (not my kind of fare). DirectTV reception inconsistent across channels.
Comment from Hotel Management
24-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your great review. I will definitely check on the tv, thank you for mentioning it. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 21-Jun-2019 on Expedia
Friendly staff A little pricey than I would like but overall clean and good
Comment from Hotel Management
21-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm glad you enjoyed your stay. We hope to see you again soon.
3 out of 5
by a verified traveller

Posted 19-Jun-2019 on Expedia
Comment from Hotel Management
19-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your review. We hope to see you again soon.
3 out of 5
by a verified traveller

Posted 19-Jun-2019 on Expedia
The room was great however, the shower temperature was either scalding hot or cool.
Comment from Hotel Management
19-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your review. I was actually just discussing this matter with our GM and we are going to be looking into this issue. We look forward to seeing you again soon.
5 out of 5
by a verified traveller

Posted 16-Jun-2019 on Expedia
It is very easy to get to. Has everything much more expensive motels has. Every one on staff really please .Best mirror in bathroom I have ever seen, Able to see my back and hair. All round a great place to stay. We have stayed at other Baymont in the St of wash. One minor thing , our name didn’t show up as being in your system ,hence no points acquired. The young lady gave us the phone no to call to resolve. Sheila and Andrew Desmond O Rourke
Comment from Hotel Management
18-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm so glad you enjoyed your stay. I tried to add your points to your account, but as you booked through a 3rd party, your stay does not qualify you for points. Again, I'm glad you enjoyed your stay and we hope to see you again soon.
3 out of 5
by a verified traveller

Posted 16-Jun-2019 on Expedia
Comment from Hotel Management
18-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your review. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 11-Jun-2019 on Expedia
My wife and I stayed here for a week and enjoyed just about everything the hotel offered. The staff were friendly, the breakfast buffet was good, and the room was clean. The only issue we had involved lighting. The bathroom light had a motion sensor that was activated when we tried to use the bathroom at night. The front desk staff said it was an energy saving device so we just dealt with it. Also, the room was not totally dark at night. The drapes didn't extend far enough below the window which allowed light from the walkway to enter the room. All in all, we were generally happy with our experience.
Comment from Hotel Management
11-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm glad to hear that you enjoyed your stay. I do understand your frustration with the bathroom lights, but unfortunately, there is nothing we can do about them. Aside from that, it's to hear that you found our rooms clean, staff friendly, and breakfast was to your liking. We hope to see you again soon.
5 out of 5
by a verified traveller

Posted 10-Jun-2019 on Expedia
Comment from Hotel Management
10-Jun-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your great review. We hope to see you again soon.