Ratings based on 1,237 verified reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller

Posted 24-Mar-2019 on Expedia
Liked the location and the staff was amazing. Close to the college we were touring.
1 out of 5
by a verified traveller

Posted 23-Mar-2019 on Expedia
The sheets on one of the beds smelled of urine. I don't even know how I stayed in this property. The ceiling on the bathroom was leaking. While checking in, we had to switch between 3 different rooms because the lock wouldn't work.
4 out of 5
by a verified traveller from Longview, WA usa

Posted 21-Mar-2019 on Expedia
The room was spacious, clean and well laid out. We had aced to a mini fridge and microwave, making it easier to stick to a budget while visiting. The only hiccups we encountered were the first night the mini fridge stopped working and we lost a couple of perishable items; and the wifi was terrible. We had to call the help line to get access to the wifi and only after they patched us into the private line so my son could do his school work in time.
Comment from Hotel Management
22-Mar-2019 by James K, Hotel Management
Hello Anonymous, Thanks for choosing to stay with us and for the review and rating. Sorry to hear that you had issues with the mini fridge and wifi. We hope to see you back sometime soon.
5 out of 5
by a verified traveller

Posted 13-Mar-2019 on Expedia
A lovely place to stay, would highly recommend to it to anyone.
Comment from Hotel Management
17-Mar-2019 by Benjamin, Hotel Management
Hi Anonymous, thank you for your great review. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 13-Mar-2019 on Expedia
Clean and easy access to my meetings. Not much here but friendly and helpful.
Comment from Hotel Management
17-Mar-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm glad to hear that you found our staff to be friendly and helpful. We hope to see you again soon.
4 out of 5
by a verified traveller from Tucson

Posted 14-Feb-2019 on Expedia
Great location, friendly staff and they offer a nice complimentary breakfast!
Comment from Hotel Management
14-Feb-2019 by James K, Hotel Management
Hi Lindy, Your review says it all. Thanks for choosing to stay with us and we hope to see you back sometime soon.
4 out of 5
by a verified traveller

Posted 27-Jan-2019 on Expedia
The problems I had here had to do with other guests. The staff was nice, rooms are clean, and breakfast is decent if you're not gluten-intolerant. There was fruit and yogurt I could eat, though. If you're sensitive to noise, I recommend requesting a room on the top floor. I barely slept because the people above me were walking around all night. I stayed in a couple rooms here and one smelled a little like cigarette smoke. I'd recommend this hotel if the person who needs a room doesn't mind a somewhat outdated decor.
Comment from Hotel Management
28-Jan-2019 by Benjamin, Hotel Management
Hi Anonymous, I'm pleased to hear that overall your stay was enjoyable, although I'm terribly sorry to hear that the people above you were noisy. We will definitely have a top floor room for you next time if you want to make that request. And I will go over the rooms to make sure we get rid of the cigarette smell because I definitely wouldn't want that either. We hope to see you again soon.
4 out of 5
by a verified traveller

Posted 25-Jan-2019 on Expedia
Everything was good. We enjoyed and have nice time there.
Comment from Hotel Management
25-Jan-2019 by James K, Hotel Management
Hello Anonymous, Thanks for choosing to stay with us and for your review and rating. We hope to see you back soon.
3 out of 5
by a verified traveller

Posted 17-Jan-2019 on Expedia
My bed had an uncomfortable mattress. The Guide button didn't work for the TV. Bathroom door too close to toilet, hits knees. Quiet. "Breakfast provided" is access to a "Breakfast Room" with cold cereal, what looked like a wafflemaker, but we didn't get up in time -
Comment from Hotel Management
18-Jan-2019 by Benjamin, Hotel Management
Hi Anonymous, although I'm sorry to hear that our mattresses were not to your liking, I am glad that you found our rooms to be quiet. Breakfast is provided in the breakfast room and uniquely includes two waffle makers as well as biscuits and gravy, along with more traditional continental breakfast items. We hope to see you again.
5 out of 5
by a verified traveller

Posted 16-Jan-2019 on Expedia
Very clean & the staff was very friendly. I missed breakfast & didnt use the hot tub which wpuld be nic e if it was oprn 24hrs
Comment from Hotel Management
16-Jan-2019 by James K, Hotel Management
Hello Anonymous, We are glad to learn that you enjoyed your stay with us. Sorry that you were not able to use the hot tub as we have to close it at 10pm each night due to its proximity to guest rooms. Thanks for choosing to stay with us and for your review and rating. We hope to see you back soon.