Ratings based on 552 verified reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
AirAsiaGo-verified reviews
5 out of 5
by a verified traveller

Posted 24-Mar-2019 on Expedia
I am happy to write a favorable review of this property. We stayed only one night…chose the property because of it's location, positive ratings and because it had a restaurant. The whole property is newly renovated with a spacious lobby and well appointed (and clean) guest rooms. The staff we encountered were very hospitable and the restaurant was well beyond our expectations in terms of menu, food and service.
4 out of 5
by a verified traveller

Posted 13-Mar-2019 on Expedia
Housekeeping wasn’t consistent. Missed making up our room one day and didn’t leave fresh glasses, coffee cups or replenish coffee when they did come.
3 out of 5
by a verified traveller from Del Mar, CA

Posted 10-Mar-2019 on Expedia
Understaffed And not knowledgeable about the room. Front desk gave incorrect information about about the tv, had to wait way too long to check in and an engineer was not available and then did not show up when he was said to be coming up. 2 night stay and housekeeping did not clean well- towels were replenished but bathroom was not cleaned, room not vacuumed, nothing wiped down. First time I have not left a tip for housekeeping.
3 out of 5
by a verified traveller from Panguitch utah

Posted 19-Feb-2019 on Expedia
Good. We liked that it felt safe! Our kids walked around without us and had fun. Bad. Our bathroom bathtub didn’t drain. And they didn’t clean our room the first day.
3 out of 5
by a verified traveller from Peoria, AZ

Posted 18-Feb-2019 on Expedia
Large room. Very small bathroom. In desperate need of renovation. The door to the bathroom didn't even close all the way and could not be locked. We were on the 7th floor and could hear the road noise very clearly. Overall not what I expected from a Hilton.
5 out of 5
by a verified traveller from Bloomfield nm

Posted 02-Jan-2019 on Expedia
Close to the places I was going too. The staff was excellent food was good the bar tender was excellent
5 out of 5
by a verified traveller

Posted 17-Dec-2018 on Expedia
Loved the swiming pool and rooms set up! Will be great free breakfast !!
5 out of 5
by a verified traveller

Posted 16-Dec-2018 on Orbitz
Nice hotel very quiet love going down to the bar to get drinks and watch sports ver relaxing
Comment from Hotel Management
31-Dec-2018 by MW, Hotel Management
We are glad you enjoyed your stay with us.
4 out of 5
by a verified traveller

Posted 13-Dec-2018 on Expedia
The stay was very pleasant, but I had to wait almost 20 mins to check out.
4 out of 5
by a verified traveller

Beautiful hotel. Ice machine out of order, , 1w/d

Posted 12-Dec-2018 on Hotels
Comment from Hotel Management
31-Dec-2018 by MW, Hotel Management
We are sorry the ice machine was out of order, thank you for letting us know.